Returns and Refunds

We hope you will love everything that you order from us but if something isn’t quite right, our pieces are valid for exchange within 14 days from the ship date. All exchange items must be accompanied by the tags attached.

Please make sure items are returned:

  • Unwashed

  • Unworn

  • Undamaged

  • With all tags attached

Port Zienna does not offer refunds for change of mind.
Port Zienna does not offer refunds or exchanges on sale items.

Payment of return shipping costs, including import duties and taxes, are the responsibility of the recipient, not Port Zienna.
Returns that do not meet this policy will not be accepted.

For further information please email